Basilica of San Nicola in Carcere Tours

Once we got to the catacombs, the priest who took us down was great. Very knowledgeable & very interesting. However the driver who took us there was very unfriendly, ignored questions & basically dropped us off, handed us our tickets & left. Another tour's guide showed us where we needed to go next & what to do. Never spoke to anyone, took us back to pickup site & opened door for us to exit.

What a shame to make us walk 1 quarter of an hour to catch the bus. To be improved. No explanations either when getting on or off the bus. We were given a ticket and left at the entrance to the site... Fortunately, the French guide Geoffrey was extraordinary...

The tour in German was good and the transfer also went smoothly. However, we had booked a different catacomb tour. After our complaint, we were told that this could no longer be changed. I didn't even receive a reply to my email afterwards. What a shame!

A fantastic experience, the guide was very involved and very knowledgeable, not only of the place, but of the context in general. And Alexandro, the driver, not to say, "explendido", also with a lot of knowledge and in addition to creating a cheerful and fun atmosphere, to the point of wanting to repeat the journey.

I liked the catacombs. Stop

What did I love - nothing really. It was a bus ride to & from a cata comb. Headcount was basically transportation. We walked to a bus parked few blocks from meeting spot drove to catacombs and then dropped off in a much larger line with folks that paid $10 Euro entrance fee at the place. We had the same guide as folks paying a much cheaper price. Tour notes are misleading in that says guided but don't mention not a private Headcount guide.

The tour and guide were great! I was not happy knowing the ticket was 10 euros and it cost me an additional 51 euros to walk part way then get on a bus. So for the two of us we spent 102 euros for transportation. The driver was unfriendly and minimal instructions were given. When we got off the bus. We were unsure what to do or where to go before and after the tour..... not at all happy about this and will definitely not be recommending this tour

The transfer with Alex was great, he took us there and it was very pleasant, and then our guide Rosa was waiting for us and she explained it to us very well. Apart from being an interesting area, if you like the subway!

The guide at the catacombs was excellent but the driver to the catacombs was amateur keep driving us around the same places

the clear explanations; the friendly atmosphere;.the good organization; everything on time.

We had to walk 10 minutes to the bus that would not start sat there for 5 minutes while the guy tried to turn on the car. The it was his first day he did not know where to go and had to call for help. Then when tour was done just dropped us off with no English where to go or how to get back to where we meet

Not the catacombs indicated in the ad price of the person with us 27 euro we 59euro for the same experience tour ultra fast we have not seen any skull as seen on the presentation photos

We did not visit this Catacombe. We weren't told that it was closed until we were on the way to another catacomb which wasn't what we booked. We weren't told by the tour company so we could make an informed choice

Thats was perfect, to see the wonders of the world

Interesting a different route

Everything was easy and as planned. Guide was very knowledgeable and was great.

It was a fantastic experience. Emilione was awesome. He went above and beyond.

Great guides and transport. Saw a different side of Rome

We had problems to get to the meeting point and were not able to contact anybody via application. NObody contacted us, when we didn´t reached the meeting point, even when we paid such a huge money. As we new we were not able to reach the meeting point, and we din´t get any detailed shedule of the venue, we went directly to the closest point, the Capuchin Crypt. The staff was very kind and really tried to help us. However, even they were not able to connect with anybody from the support team, we didnť find any information about organizing company. They tried to look at lest when should our group reach the Crypt, but they didnt succed to find the company in the app and nobody responded the phone calls. Finally they agreed this all looked very suspicious. That is why we request a refund.

Tour not done,the appointment with the guide was in front of the Trilussa monument,indicated on the ticket,we arrived half an hour early,we waited more than an hour but the guide never showed up,we called the assistance,they only spoke English,they refused to speak Italian,we were told that the appointment with the guide was at another address,at the Piramide metro,that by mistake on our tickets was written wrong another address,we took a cab to get where they said the guide was waiting for us but there was no one there.. mocked, lost the day, money and patience... never again!!!.

We couldn't find guide at designated meeting point. Signage was not clear. So we missed out on your. Very disappointed

This tour didn't exist. I've written two emails about it and am expecting a refund.

Sammy, our tour guide, started the day with an engaging historical backstory that was relevant to the tour. We arrived on time, but it seemed he was wrapping up his brief as we joined the group, which caused us to miss some initial context. During the visit to the Monks Crypt, Sammy offered us the option to skip the museum and head directly to the crypt. While he assured us there would be enough time to see everything, I found myself rushing through the crypt due to a tight schedule, as I had hoped to listen to all of the audio guide but ran out of time. Additionally, Sammy moved at a brisk pace, which made it challenging for the group to stay together, especially since we were navigating multiple streets and turns. This led to some group members losing sight of him. We were left wondering about the shuttle that was supposed to be included; it turned out to be quite far away, which wasn't communicated well. It might be beneficial for future tours if the shuttle could be closer to the starting point or if the timing could be adjusted, allowing for more leisurely exploration of each site, including the audio guides. In the catacombs, the group was a bit too large to comfortably fit and fully engage with what Sammy was explaining as we moved through the tunnels. Overall, with some adjustments to pacing and communication, the tour could be even more enjoyable and informative!

Everything!! Our guide was fantastic and very knowledgeable, friendly and great at answering questions we had. Website was easy to use, and I had full contact with the team right throughout our city break and various excursions

Administration was excellent. Guide was outstanding - extremely well informed, took time to check in with us for questions, answered them all. Was a real enthusiast with well-devoted presentation and delivery skills. Was highly informative and engaging at the same time.

We had half the time needed to listen to the audio in the Crypt. Ran through & heard a fraction of audio. The main issue that we were not aware of was you are NOT brought back to the original starting location. You are dropped off at a location that is a $25+ cab ride.

The tour guides were very informative and funny which made the experience feel more personal. The tour included plenty of features and was a highlight of our trip. Great day!

Clear information from the guides