Airport Transfers

A nice and easy way to buy train tickets to avoid the queue's at the airport. Our train was on time and everything ran smoothly.

Tickets are easy to buy online, for a reasonable price, and can be changed to another time if you should run late, without any problem. The platform from which the train would depart was easy to find and there was staff available at the station to help with any questions. The service runs regularly and at convenient times, so ideal for when you come to Rome or have to catch your flight back. It is a fast and comfortable journey. From Roma Termini you can easily catch a bus, metro or taxi for your onward journey when visiting Rome. I can highly recommend using the Leonardo Express!

There's no need for a detailed commentary. The Leonardo Express is the best way to get from Stazione Termini to Fiumicino, and I use it every time I need to get to the airport from Termini. This time I bought the ticket via Headout to avoid the ticket machines. I'll use Headout again if I have to go to Fiumicino next year. It's much more convenient than an automat, at least for me. Best regards Klaus Müller

The easiest and fastest way to travel to Rome from the airport, it is very close and leaves you in the center, there are many buses to then reach your destination, the truth is that I was surprised by the transportation issue, very easy, cheap and accessible.

It was easy to buy online and once we got to the station we were able to antecipate to an earlier train with help from one of your very polite attendants.

The train ride was fine. The track was confusing because apparently there were other tracks further down from the same track the Leonardo Exp traveled on making it confusing to know where to go

Never got train before from airport, and will never not get the train again. Bought ticket at station when arrived in Rome and bought online for return. Reliable and incredible value

I had to pay an extra 5€ because I took a train earlier than the one in the ticket. I find this absurd!

Due to a previously cancelled train, our service was extremely overcrowded. My 11-year-old son was nearly pushed between the train and the platform by an older gentleman. There were no staff members present on the platform to support passengers or manage the crowd, which made the situation quite dangerous. Fortunately, we were able to find seats on board, and the remainder of our journey was pleasant, at least for us.

The track number was only displayed at the last moment, two minutes before the train was due to arrive, so this was a source of stress for us, not knowing if we were in the right place and with few agents available on site or unrecognizable among the crowd. Magnificent train, very comfortable, fast and although we left 10 minutes late, we arrived on time.

Better than standing in line at the train station ticket kiosk. Only thing that would make it better is to provide instant tickets, we had to wait 20 mins to confirm the tickets.

We were staying not far from the Termini Roma, so it was a quick, cheaper, As I had not been to Rome for many, many years it was definitely the easiest way to navigate the distance from the airport to the city. safer way to get to and from the airport. Lots of room for luggage.

It was great, but you should have sent the ticket right away after the payment coz as a tourist we have limited internet/data on our phone and also the free internet at the terminal is not that easy to connect and not that reliable. I hope you could improve that part where after we purchase the ticket you will send it right away coz that's how it should be with others..

Suddenly the "from" and "to" location had been switched, so the tickets I ordered were no longer applicable to me and I had to buy new tickets.

The train platform is right at the airport. The train is comfortable and fast. It took us 32 minutes to reach the central Termini station. The return journey was just as easy. I bought the tickets online and no need to print: just scan the QR codes on your phone. Tickets are easy to buy online. I find it very clear if you take the time to read the steps. Crowds and queues in Italy are always a bit chaotic, but that's the culture of the country.

Very easy to get tickets, good trains running frequently There is a charge 5€ if you travel before your ticket is valid- ayable on the train even if you change the time of your train on the ap But would use again

We tried to change the time on the ticket the day before, the app told us we could do that. We did not receive any reply until after we had taken the trip, and were told then via email that the partner issuing tickets did not allow changes. This is really strange, as even on the train itself the loudspeaker was telling us how good the app was and that it allowed us to change ticket times so easily. We did not find this the case, the app simply said our change was pending and never updated. So luckily we turned up for the original time. The email we got after the trip was also strange - here it is: "Vyom Goyal (Headout) May 3, 2025, 12:51 GMT+5:30 Hi Andrew, Thank you for reaching out. Modification policies for each experience are set by the local partner, and in this case, the partner does not allow modifications OR does not allow modifications less than before the activity. In our experience, they do not allow any exceptions to this policy. Therefore, we are unable to modify these tickets for you against the booking ID 24684301. To make it up to you, I am adding credits worth (mention the amount as per DSS) to your Headout wallet which will be valid for a year. These credits will be available instantly on Headout for future bookings. If there is anything else you need, just hit reply to this email and I’ll see to it. Best, Name" This is not very helpful as we have now left the country. It's not a very nice email as it is obviously a form letter and has not filled in any of the blanks. There is also no credit on the account, not that it matters at this point. The train itself was very comfortable and on time. Thanks, Andrew.

I booked online and was quickly able to get the train schedule. My train was on time. However for travelers unfamiliar with train reservations in Italy (I'm Canadian) this is not obvious. It wasn't clear whether I could view my ticket before arriving at the station or only at the time of catching my train (that's what a friend had told me)? What does "composter" mean? Where do I punch my ticket? I was stressed out wondering whether my ticket would be valid or not before I took my flight to Canada.

Very easy to use - direct delivery to the airport- signage in airport easy to direct us to our check in and subsequently our departure.

Easy to purchase tickets online; affordable and convenient way to transfer from Leonardo Da Vinci airport to Termini Station in Rome.

I booked the wrong way (FCO => Termini instead off Termini => FCO). Tickets are none refundable nor is it possible to change direction although the price is the same... So had to book a 2nd set of ticker. ☹️ When u on the webpage press "Termini to FCO" then u also expect that that is the routing and not the other way.... Webpage need an update and be more user friendly..

I had bought tickets online to get from Rome to the airport .We had problems getting through the gates at the station with our tickets . Eventually we were allowed through a free entrance. Once on the train our tickets were checked and it turned out that I had bought the tickets the "other way around", I had tickets from the airport to Rome. Conductor said that I actually had to pay a fine of €50 per person plus two new tickets (total €130) but gave us a fine of €5 per person (€10) which was very kind. The outward journey had gone well by the way . Excellent service so !!!!

Efficiency. On time. Booked a time but needed to change as we made earlier train time.. not particularly phone savy .. so I made a bit of a boo. Boo

There was a young woman who was incredibly helpful despite the crush of people. She stayed calm and collected during an onslaught of questions due to the unexplained and unexpected cancelation of a scheduled train. This only added to the number of people waiting thus asking her questions she couldn't answer. She remained calm. The young woman is a rock star of customer service in the face of adversity.

The train arrived on time and there was enough space for suitcases. There was a quiet atmosphere on the train. The journey takes about half an hour.

A nice and easy way to buy train tickets to avoid the queue's at the airport. Our train was on time and everything ran smoothly.

Tickets are easy to buy online, for a reasonable price, and can be changed to another time if you should run late, without any problem. The platform from which the train would depart was easy to find and there was staff available at the station to help with any questions. The service runs regularly and at convenient times, so ideal for when you come to Rome or have to catch your flight back. It is a fast and comfortable journey. From Roma Termini you can easily catch a bus, metro or taxi for your onward journey when visiting Rome. I can highly recommend using the Leonardo Express!

There's no need for a detailed commentary. The Leonardo Express is the best way to get from Stazione Termini to Fiumicino, and I use it every time I need to get to the airport from Termini. This time I bought the ticket via Headout to avoid the ticket machines. I'll use Headout again if I have to go to Fiumicino next year. It's much more convenient than an automat, at least for me. Best regards Klaus Müller

The easiest and fastest way to travel to Rome from the airport, it is very close and leaves you in the center, there are many buses to then reach your destination, the truth is that I was surprised by the transportation issue, very easy, cheap and accessible.

It was easy to buy online and once we got to the station we were able to antecipate to an earlier train with help from one of your very polite attendants.

The train ride was fine. The track was confusing because apparently there were other tracks further down from the same track the Leonardo Exp traveled on making it confusing to know where to go

Never got train before from airport, and will never not get the train again. Bought ticket at station when arrived in Rome and bought online for return. Reliable and incredible value

I had to pay an extra 5€ because I took a train earlier than the one in the ticket. I find this absurd!

Due to a previously cancelled train, our service was extremely overcrowded. My 11-year-old son was nearly pushed between the train and the platform by an older gentleman. There were no staff members present on the platform to support passengers or manage the crowd, which made the situation quite dangerous. Fortunately, we were able to find seats on board, and the remainder of our journey was pleasant, at least for us.

The track number was only displayed at the last moment, two minutes before the train was due to arrive, so this was a source of stress for us, not knowing if we were in the right place and with few agents available on site or unrecognizable among the crowd. Magnificent train, very comfortable, fast and although we left 10 minutes late, we arrived on time.

Better than standing in line at the train station ticket kiosk. Only thing that would make it better is to provide instant tickets, we had to wait 20 mins to confirm the tickets.

We were staying not far from the Termini Roma, so it was a quick, cheaper, As I had not been to Rome for many, many years it was definitely the easiest way to navigate the distance from the airport to the city. safer way to get to and from the airport. Lots of room for luggage.

It was great, but you should have sent the ticket right away after the payment coz as a tourist we have limited internet/data on our phone and also the free internet at the terminal is not that easy to connect and not that reliable. I hope you could improve that part where after we purchase the ticket you will send it right away coz that's how it should be with others..

Suddenly the "from" and "to" location had been switched, so the tickets I ordered were no longer applicable to me and I had to buy new tickets.

The train platform is right at the airport. The train is comfortable and fast. It took us 32 minutes to reach the central Termini station. The return journey was just as easy. I bought the tickets online and no need to print: just scan the QR codes on your phone. Tickets are easy to buy online. I find it very clear if you take the time to read the steps. Crowds and queues in Italy are always a bit chaotic, but that's the culture of the country.

Very easy to get tickets, good trains running frequently There is a charge 5€ if you travel before your ticket is valid- ayable on the train even if you change the time of your train on the ap But would use again

We tried to change the time on the ticket the day before, the app told us we could do that. We did not receive any reply until after we had taken the trip, and were told then via email that the partner issuing tickets did not allow changes. This is really strange, as even on the train itself the loudspeaker was telling us how good the app was and that it allowed us to change ticket times so easily. We did not find this the case, the app simply said our change was pending and never updated. So luckily we turned up for the original time. The email we got after the trip was also strange - here it is: "Vyom Goyal (Headout) May 3, 2025, 12:51 GMT+5:30 Hi Andrew, Thank you for reaching out. Modification policies for each experience are set by the local partner, and in this case, the partner does not allow modifications OR does not allow modifications less than before the activity. In our experience, they do not allow any exceptions to this policy. Therefore, we are unable to modify these tickets for you against the booking ID 24684301. To make it up to you, I am adding credits worth (mention the amount as per DSS) to your Headout wallet which will be valid for a year. These credits will be available instantly on Headout for future bookings. If there is anything else you need, just hit reply to this email and I’ll see to it. Best, Name" This is not very helpful as we have now left the country. It's not a very nice email as it is obviously a form letter and has not filled in any of the blanks. There is also no credit on the account, not that it matters at this point. The train itself was very comfortable and on time. Thanks, Andrew.

I booked online and was quickly able to get the train schedule. My train was on time. However for travelers unfamiliar with train reservations in Italy (I'm Canadian) this is not obvious. It wasn't clear whether I could view my ticket before arriving at the station or only at the time of catching my train (that's what a friend had told me)? What does "composter" mean? Where do I punch my ticket? I was stressed out wondering whether my ticket would be valid or not before I took my flight to Canada.

Very easy to use - direct delivery to the airport- signage in airport easy to direct us to our check in and subsequently our departure.

Easy to purchase tickets online; affordable and convenient way to transfer from Leonardo Da Vinci airport to Termini Station in Rome.

I booked the wrong way (FCO => Termini instead off Termini => FCO). Tickets are none refundable nor is it possible to change direction although the price is the same... So had to book a 2nd set of ticker. ☹️ When u on the webpage press "Termini to FCO" then u also expect that that is the routing and not the other way.... Webpage need an update and be more user friendly..

I had bought tickets online to get from Rome to the airport .We had problems getting through the gates at the station with our tickets . Eventually we were allowed through a free entrance. Once on the train our tickets were checked and it turned out that I had bought the tickets the "other way around", I had tickets from the airport to Rome. Conductor said that I actually had to pay a fine of €50 per person plus two new tickets (total €130) but gave us a fine of €5 per person (€10) which was very kind. The outward journey had gone well by the way . Excellent service so !!!!

Efficiency. On time. Booked a time but needed to change as we made earlier train time.. not particularly phone savy .. so I made a bit of a boo. Boo

There was a young woman who was incredibly helpful despite the crush of people. She stayed calm and collected during an onslaught of questions due to the unexplained and unexpected cancelation of a scheduled train. This only added to the number of people waiting thus asking her questions she couldn't answer. She remained calm. The young woman is a rock star of customer service in the face of adversity.

The train arrived on time and there was enough space for suitcases. There was a quiet atmosphere on the train. The journey takes about half an hour.

Variety of schedules to suit everyone. The bus looked in good condition and the connection to the airport is fast.

BUS every 20 minutes Punctual easy to find

Driver comfort and control

All good, good experience.

Everything gone alright and the bus was perfect. However it should have usb chargers

Punctual buses. Friendly staff.

Time and schedule for arrival at the Rome Terminal

Everything in order and on schedule. Expert driver.

Super easy to use and perfect directions to the starting point.

Very punctual, convenient and easy to get tickets.

they started just in time, arrived also in time despite the files in the town Rome

Variety of schedules to suit everyone. The bus looked in good condition and the connection to the airport is fast.

BUS every 20 minutes Punctual easy to find

Driver comfort and control

All good, good experience.

Everything gone alright and the bus was perfect. However it should have usb chargers

Punctual buses. Friendly staff.

Time and schedule for arrival at the Rome Terminal

Everything in order and on schedule. Expert driver.

Super easy to use and perfect directions to the starting point.

Very punctual, convenient and easy to get tickets.

they started just in time, arrived also in time despite the files in the town Rome

Comfortable couch and good views

I went to the wrong airport. We had to buy tickets again to take the right bus. We were supposed to go to Fiumicino and not ciampino...... Can you refund us? We did not use the tickets. Thank you for your attention to this request. Sincerely Marion Barneoud Joubert

Everything was just right, no sense of taxis or other vehicles. Correct, punctual. In about 20 minutes we got to Termini from Ciampino , same in the other direction. On the way back I picked up tickets from a grocery store , inside the station. There was a banner , that they sell tickets on the spot. I recommend !

Easy-to-use site Schedules respected

Comfortable couch and good views

I went to the wrong airport. We had to buy tickets again to take the right bus. We were supposed to go to Fiumicino and not ciampino...... Can you refund us? We did not use the tickets. Thank you for your attention to this request. Sincerely Marion Barneoud Joubert

Everything was just right, no sense of taxis or other vehicles. Correct, punctual. In about 20 minutes we got to Termini from Ciampino , same in the other direction. On the way back I picked up tickets from a grocery store , inside the station. There was a banner , that they sell tickets on the spot. I recommend !

Easy-to-use site Schedules respected

A very practical shuttle. Just go to the front of terminal 3 and all the shuttles are there. Very friendly staff. Highly recommend

I didnt getvthe QR code as part of tickets and then get not working QR code throw the chat, but it worked properly by booking code only.

Perfect busses Very good service and they have free wofi onboard

expected service; all was right

5 out of 5! The Shaffer is top notch, clean bus, plenty of space

Nice ride, verl seen along the way

It was very frantic and stressful the get the attendant to see the ref number in the ticket he didn't know what to look for in your email even though I gave him everything I had the qr code your email should the email in the app and etc..., in the end I found the ref number for him! But unnecessary stress

Easy to find with your explanations, comfortable and the price is more than reasonable. Don't hesitate!

Many possibilities in terms of timetables, very clean and comfortable buses

Fast and friendly transfer

Especially the punctuality and kindness.

Very bad experience, I had to make the ticket on the spot again!

Nothing, because we couldn't use any bus on booking date 5.10.2024.because no bus by SIT was there after 16:20 or after 4:20 PM and you sold me tickets for the time 7 PM. Also chat was bad, every day the same problem I explained several times to AI and your team and they dont do anything and I didnt got back money for that wrong tickets you sold me.

Bus arrived on time & was very comfortable

Kept asking for 48 hours again and again until it was half a month later and you still wouldn't get me a refund even though you were in the wrong. You offered me "credits" when I don't live in an area where you provide services, my ticket was for a vacation that has now ended.

We were sold a ticket for a bus that was not even timetabled for. When we found a representative we were told that this happens all the time. We were very disappointed and we nearly missed our flight whilst trying to re-arrange our travel!

Our driver, Francesco, alerted us when he would arrive, and he was prompt. He drove us to FCO safely. He was very courteous.

On time and knowledgeable driver

Good value on time and efficient

The service was perfect. The driver was very efficient and was waiting for us as we previously arrange

Driver arrived early and left without communication. He acknowledged our flight was late and customs line was long. Support team was unfriendly and not helpful.